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How 499brt Handles Your Personal Data

This Privacy Policy explains what information we collect when you use 499brt, how we use it, and what control you have over it.

Account DataWallet TransactionsCookie ControlsData RetentionYour Rights
499brt How 499brt Handles Your Personal Data
DATA SECURITY

How We Protect and Manage Your Information

We apply standard security measures to protect your account data, including encrypted connections for all login and payment activity. Your bKash, Nagad, or Rocket wallet details are never stored on our servers — only the transaction reference is kept for verification. Here is how we handle the key areas of your privacy.

Account Security

Your account is protected by password authentication and OTP verification on login. We flag unusual access patterns and may ask you to re-verify before processing a withdrawal.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We hold your account data for as long as your account remains open. Once you close your account, personal data is deleted or anonymised in line with applicable legal requirements.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support via live chat or email with your account reference.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, contact our support team directly. We aim to respond to all data-related requests within a reasonable timeframe. Use the channel that works best for you.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your record and respond accurately.
Live Chat Open the live chat from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how 499brt handles personal data. If your question is not here, reach out via live chat or email.

We collect your name, contact details, and the payment method you register with — such as your bKash or Nagad number. We also log device and session data to secure your account.

No. We record only the transaction reference and amount when you deposit or withdraw. Your full wallet credentials are never stored on our servers.

Yes. Contact our support team via live chat or email with your account reference and we will provide a summary of the personal data we hold for your account.

Send a deletion request through live chat or email. Once verified, we will close your account and delete or anonymise your personal data in line with applicable legal requirements.

We do not sell your data. We may share it with payment processors like bKash, Nagad, or Rocket to complete transactions, and with service providers who help us operate the platform securely.

This policy applies to all account holders. Access to the platform depends on your local law and eligible regions — check whether online gaming is permitted where you are located.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.